Pre-order Terms and Conditions

These Terms & Conditions (“Terms”) apply when you pre-order a product from Those Beyond Studios Ltd (you know us as “Nestlums”), whether it is online or through any other method. By placing a pre-order you are agreeing to be bound by these Terms, so please read them carefully before you place a pre-order and keep a copy or note for your records.

Placing a pre-order

Pre-released orders (“Pre-orders”) are orders for products (“Products”) that are not yet available for general sale from Nestlums. Pre-ordered items are sold on a first come, first served basis and we have the right to cancel your order if necessary.

In order to place a Pre-order, you will need to provide certain information, including but not limited to your name, address and billing information. It is your responsibility to ensure this information is accurate and up to date.  If we do not have accurate information, we will not be able to keep you informed.

Payments

Pre-order payments do not guarantee availability of the Product but represent your offer (“Offer”) to buy the Product when it is generally released for sale.  We reserve the right not to accept your Offer and your Offer is only accepted once the pre-ordered product is despatched. When you place a Pre-order you will need to pay the full upfront price of the Product. You may cancel your Pre-order and get a full refund of your Pre-order Payments at any time before the Product has been despatched.

Delivery

Please be aware that we cannot guarantee a specific delivery date for pre-ordered items. However, we will keep you updated and ship orders as soon as they become available.

Suggested release dates are subject to change. As a result, we cannot be liable for any changes to release dates or pre-order windows advertised by us. 

Once delivered, orders will be subject to our standard Returns procedure.

Cancellation

Either party may cancel a Pre-order at any time for any or no reason prior to our notice to you that the Product has been despatched (“Despatch Notice”). If cancellation occurs before the Despatch Notice, you will be entitled to a full refund of your Pre-order payment.

The purchase of the Product is subject to additional terms and conditions, which can be found at www.nestlums.com. We reserve the right to amend these Terms. Please check our website for updates.

These Terms are governed according to English law.  Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts by English law.